New York Pass

Contact

Got a question about your booking or one of the New York passes? Here you will find the right contacts.

Question about the Go City Pass

Go City is the provider of the New York Pass, New York Explorer Pass and New York Essentials Pass, and helps with booking, cancellation and refunds.

Question about the New York CityPASS

Tiqets is the booking channel for the New York CityPASS and helps with booking, payment and cancellation.

Question about the New York C3

Headout is the booking channel for the New York C3 and helps with booking, cancellation and refunds.

Question about New York

New York City Tourism + Conventions is the official tourism board and helps with questions about the city.

Go City - Booking and Pass

Did you buy the New York Pass, New York Explorer Pass or New York Essentials Pass through Go City? The Go City help centre can assist with your order, cancellation and refund. Keep your order number from the confirmation email handy.

Open Go City help

Tiqets - Booking and Pass

Did you book the New York CityPASS through Tiqets? The Tiqets help centre can assist with managing your booking, payment questions, cancellation and ticket download. Keep your order number from the booking confirmation handy.

Open Tiqets support

Headout - Booking and Pass

Did you book the New York C3 through Headout? The Headout help centre can assist with managing your booking, cancellation and refunds. Keep your booking number from the confirmation handy.

Open Headout help

New York City Tourism + Conventions

The official tourism board of New York City. The right address for questions about attractions, opening hours, getting around and local events. There is no official city pass from the tourism board - the New York passes are products of their respective providers.